Required logs for troubleshooting failed Endpoint Protection 14.
If the installation still fails with a 1603, further details about the installation failure are logged in SIS_INST.log located in the following directory.Ĭ:\ProgramData\Symantec\Symantec Endpoint Protection\14.X.XXX.XXXX\Data\Install\Logsįor a complete list of SEP installation logs used to troubleshoot installation failures Preparing Windows and Mac computers for remote deployment
If permission changes do not help, see the below details.Įnsure that all tasks to prepare the device for deployment have been completed. If using the SEPM upgrade methods, the System account must have full administrative rights to the proper folders:
In the folder where you extracted the file, navigate to the following folder: ToolsCleanWipe Copy CleanWipe.zip to a destination of your choice. Double-click the installation file to extract its contents. Download the full installation file for Symantec Endpoint Protection. If third-party deployment software is used, make sure the user context for the execution has full administrative rights. In the collaborative landscape of enterprise cybersecurity, Symantec Endpoint Protection offers features such as centralized management and threat intelligence. See Download the latest version of Symantec software.